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IT Support Services
Anyone who has experienced difficulties with the after sales service provided with their computer will appreciate that computers need effective support throughout their life.
A quality maintenance service, and the ability to respond quickly to customer problems really can
make a difference and it is this focus that makes Quadra unique.
For your complete peace of mind support solutions to suit your requirements and budget.
Ad-hoc
Our standard support option allows for all our customers to pay for support as you need it. We are only a quick call away from helping you fix your fault, and unlike some other companies we are more than happy to help you over the phone if we can.
Support Contracts
Because every business is different, Quadra can tailor support contracts to your exact requirements. We have a variety of support solutions to provide a range of options for you. These options can be built into a Total Support Solution to provide complete cover for all your IT issues.
Have Quadra as your "IT department" by arranging support on all your Servers, PC's, Printers and Network Infrastructure.
A service level agreement, SLA, is provided with our support contracts providing you piece of mind that your support call will be looked after in a timely manner.
Regular Support
Some business solutions need regular monthly, fortnightly or weekly support and maintenance. Therefore we can offer one of our technicians on a regular basis offering you discounts on our standard rates.
The benefits of using Quadra as opposed to employing someone yourself is that we will always have technicians available even if your regular technician is sick or on holiday.